Zendesk Sell - CRM
October 15, 2025
More About Zendesk Sell - CRM
Zendesk Sell is more than just a mobile sales and CRM app, it's an all-in-one solution that includes: customer management, sales tracker, sales pipeline, automatic sales communication tracker, task manager and calendar. Sell is remarkably easy to use CRM, but underneath it's an extremely powerful sales app.
We built the CRM with salespeople in mind so whether you’re a sales rep making calls, a manager monitoring pipeline and forecast, or a business owner growing your book of business, you’ll approach a more efficient and effective workday with the Zendesk Sell mobile crm.
With a highly usable interface, offline access, and the ability to sync across all of your devices including the web application (i.e. desktop/computer), Sell is the perfect CRM for effectively managing your sales team.
Sell proved to be the ultimate selling tool to support salesman working in field sales. The combination of map with geolocation, lead manager and easy sales leads capture provides field sales reps with the ultimate sales software. For inside or outside sales, this selling tool will make you and your company reach the new level of productivity.
Qualify leads, and organize your sales process into a streamlined sales pipeline. Set up meetings, send emails, text messages and make calls all from within this mobile sales app. Never again miss an important detail about your customer, as all the communication history is organized into a neat timeline.
Create tasks, organize sales calendar, follow up on meetings - all from your Android phone or tablet. Let Sell automatically track calls, emails and text messages. Then watch as all of your actions are instantly synced with the Sell web app at getbase.com. The next generation mobile sales app allows you to easily capture information during or after meetings and carry your sales data with you everywhere you go. Even if you are offline.
Sell for Android is 100% free. However, the web version is limited to a 14-day trial with pricing starting at $19/month.
Sell is the sales app designed specifically for ease of use and reliability. It is used daily by thousands of sales reps, sales managers and business owners world wide.
Regardless if your a sales rep, sales leader or business owner, Sell will be uncontested in customer management, sales tracking, and helping you and your team be more productive.
EASY CRM AND SALES MANAGEMENT
With a highly usable interface, offline access, and the ability to sync across all of your devices including the web application (i.e. desktop/computer), Sell is the perfect tool for effectively managing your sales team.
Features:
* Lead management and customer management
* Tracking opportunities in sales pipeline
* Automatically track sales calls and texts, and log calls and SMS in the system
* Track emails and associate them with sales leads and customers
* Use Geolocation to map customers and sales opportunities
* Sync all of notes, contacts and deals across the computers and devices you use
* Capture leads or contacts while you’re on the go and manage them through sales pipeline
* Add tasks and reminders so you always remember to follow up
* See the latest updates from colleagues and collaborate with every sales rep in the sales team
* Native tablet app
This application uses Google Analytics to anonymously track usage data within the application.
Enjoying our app? Login to your Sell account from https://zendesk.com/sell/login to start a free 14-day web trial and check out web-only features that take sales productivity to a new level.
Happy Selling!
Latest Version
5.43.0
October 15, 2025
Zendesk Mobile
Finance
Android
289,529
Free
com.futuresimple.base
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User Reviews
Katrina Morales
1 year ago
This is the best sales platform I've ever used. Super easy and efficient to use. It's great to use as a sales agent and for management to keep track of all sales agents progress. I highly recommend this to any business, you won't regret it.
Abul Uddin
3 years ago
The app doesn't remember the contacts I've marked to not track calls and I now cannot insert email templates from the app either. If these can be fixed, the app works as a great CRM system
Kendra Burrows
2 years ago
I constantly use voice text to update my contacts but zendesk is constantly adding extra sentences and words to my notes which is becoming really frustrating as I then have to manually delete words and sentences I have not recorded. Needs fixing please
Cliff Burt
5 years ago
If you are in sales and are looking for a CRM, this is the one for you. We brought this in after trying Salesforce and a few others and so far its my favorite. The others were to cumbersome and didn't feel right. I like logging my calls, tracking my communication with clients and getting all my notes and data logged. Highly recommend 👌
A Google user
6 years ago
I work for the #2 Toyota dealership in the U.S. so I rely on this to keep track of my sales. It is easy to use and quick to log prospects and sold customers. It came in handy when I found I was missing 1.5 deals on my pay sheet. I was able to easily find my missing deals!!! Thanks Sell!
A Google user
7 years ago
This is one excellent app. Well integrate with Outlook, texting and emailing from my android. For door-to-door sales people like me, it would be great if we can integrate a door-to-door functionality to this CRM tool. ...The ability to flag a house with a disposition type on a map.
Steve Makepeace
4 years ago
I have been using other CRMs and the original version of this 'Base' now this has a free version it is excellent light and simple all the functions I need, email integration, tasks, meetings, call handling, text handling, directions are opened in maps or app of choice. Such a shame that the web portal is not free too! For a sole trader such as myslef it's now my CRM of choice.
Kevin Parker
2 years ago
It was useful to a small extent as a one man business but I'm glad I didn't rely on it totally as they've decided to charge way too much for it. Then blocked access to it, (as if this would change my mind). Uninstalled.
Celest On Fire
4 years ago
Great stuff! Thank you so much! 👌😊👍⏳💵💯🎉 Edited review Guys, it's my pleasure to give you a constructive & positive review for a fine business tool, well thought-out & very useful. If you could fix the email problem with some third party apps/softwares. Maybe, it's on their end not yours. Would you be able to verify regarding cloudnet 360 if your app could plug to it or contact them about it. I think they are flexible about costumizations. They're a great company too! Thanks in advance! HNY
Sam Kleinman
3 years ago
This is the worst software you can ever get because there's no customer service behind it no matter what no matter what they say they simply did not support the software stay away from it as far as you can. Please don't write to me to contact support because that's a lie you do not answer any of the support requests I think that Google should take your app off , we'll complain to them.
Alan Irigoyen
2 years ago
Everytime I input a lead, the rest of my company can't see it, it fails to sync. Been having this issue since February and I seem to be the only one in my company with this issue. I end up having to email all info, making this app obsolete, I'd really like some help correcting this issue.
A Google user
7 years ago
I am very new to the app, and thus my four star review may be a reflection of my own ignorance in terms of fully using the app. Thus far, from the perspective of organizing my contacts, having a ready reminder of follow-ups, having a useful calendar, and being able to attach a specific value to a particular client or prospect, it has been extremely useful. I look forward to learning more about the app, and will perhaps even change my review to a five-star. The area where I am feeling there could be some improvement, is in terms of visual projections of forecasted / goal to actual on a week-to-week basis.
Jeremy Conrad
1 year ago
The app itself is nice. Works well. But customer service with the company leaves a lot to be desired. There is no way to call the company. There is a chat bot that is extremely inefficient. Once (finally) being connected to support, it can take several days to receive a response. Might as well send a letter via the post office. Pony Express might even be quicker.
Diane Tucker
4 years ago
A few of the major functions that I need, like inserting a template in an email cause the app to crash. So I am either left with logging in on my mobile browser (the website is not user friendly on a mobile browser) or booting up my computer. I love ZenDesk sell for our program, but since I am always on the go I wish the app would stop crashing so I can actually use it.
A Google user
6 years ago
I really enjoy the look and feel, albeit lightweight as CRM is concerned. Would be nice to view companies and people as separate lists rather than together. As per a previous version. Continuing some time later it seems to be becoming nothing like the Base version which was great. This Zendesk iteration is not as nice.
Morpheus Titania
2 years ago
Zendesk has got to be the worst CRM I've ever experienced in my life, it totally sucks. Totally disorganized and it is so inefficient and horrible I can't stand using it but I'm forced to because that's the company that we use. Never use this program it's terrible. I'm sure most of these reviews are are baloney because I can't imagine how anyone would want to use this program! I don't think there's any amount of reprogramming that they would correct all the deficiencies.
Linda Gabriel
1 year ago
Have been using Zendesk Sell for about 5 years (when it used to be called Base). Easy to use and very helpful for adding prospects and tracking leads, communication, tasks and appointments. Mobile app has been great, but recently I have found it often crashes when I am using the map view to select a contact. Not sure if the app needs to be updated or something.
Sabrina Absher
4 years ago
Love this app. I've use it through three separate jobs and variations. The ease of creating my own fields is the best, but being able to calendar follow up tasks, sync emails under the client account, attach photos from my camera, and view nearby clients from the map view is also pretty fantastic. Maybe a Google Photo add-on would make it only slightly easier and routing assistance would make it nicer.
Jeff Harris
4 years ago
I absolutely love this app! I literally tried all the CRM apps out there to try and find the best one and this is it! It is so easy to use, it tracks communication seamlessly, and it was so easy to set up and sync with my email. The only thing I don't like about this app is when you import a contact from your phone's contacts it doesn't import all the information, you have to manually enter the address, website, everything except phone and email, so hopefully Zendesk can change this.
A Google user
6 years ago
so far, this seems to be the best CRM app with Email tracking for mobile devices. the desktop interface is pretty good as well.. the notifications lag behind by about a half an hour it seems. you can how many times your email has been viewed but you cannot see at what time or who viewed it if you send a mass email. other than a few little things, it is a very good app
